Welcome to Ugam Interior Design. By accessing our website or engaging with our design services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using our website (www.ugaminteriors.com) or availing any of our services, you agree to abide by these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our services.
2. Scope of Services
Ugam Interior Design provides residential, commercial, and modular interior design services. Our services include:
- Interior design consultation and planning
- 3D visualization and rendering
- Project execution and management
- Custom furniture design and manufacturing
- Material selection and procurement
- Turnkey interior solutions
3. Consultation & Design Process
- Initial consultations may be offered free or at a nominal charge
- All design concepts, layouts, and 3D renders remain our intellectual property until project execution begins
- Designs are subject to modification based on site conditions and feasibility
- Client feedback and revisions are included as per the agreed scope
- Additional design changes may incur extra charges
4. Pricing & Payment Terms
- Project costs are determined by scope, materials, and complexity
- A detailed estimate will be provided before work commencement
- Payment schedule typically follows these stages:
- Booking amount: 25-30%
- Material procurement: 40-45%
- Execution phase: 20-25%
- Project completion: 5-10%
- Delayed payments may affect project timelines
- All prices are subject to applicable taxes
5. Project Timeline & Execution
- Project timelines are estimated based on scope and complexity
- Delays due to external factors (permits, weather, etc.) are not our responsibility
- Changes to scope may affect timeline and cost
- Site access and necessary permissions must be arranged by the client
6. Cancellation & Refund Policy
- Cancellation before design work: 70% refund of advance payment
- Cancellation after design approval: No refund of design fees
- Cancellation during execution: Subject to work completed and materials ordered
- Custom-made items cannot be returned or refunded
7. Warranty & Maintenance
- Workmanship warranty: 1 year from completion
- Material warranties as per manufacturer terms
- Regular maintenance is client's responsibility
- Post-warranty services available at additional cost
8. Intellectual Property
- All designs, drawings, and concepts remain our intellectual property
- Usage rights transfer only upon full payment
- Designs cannot be shared with third parties without permission
- We may use project photos for portfolio and marketing
9. Dispute Resolution
Any disputes will be resolved through mutual discussion. If unresolved, the matter will be subject to arbitration in Pune, Maharashtra, under Indian law.